Recent Articles
I am working in another site and don't want to have to change the site for each service
When you log on to the system, click on the two arrows to the right. This will drop down a menu of all of the sites in your organization. Select the appropriate site and it will become your default site for this login session.
Toggling between Google Cloud Print and Direct Print after you have selected bypass.
If you want to toggle between Google Cloud Print and Direct Print options after you have selected bypass, please follow the steps below: 1. Printa document. 2. When you get to the print preview screen, select the small print icon and then the print ...
Unable to add services/scales
If the software doesn't allow you to add services or scales into a particular client file, simply right click on a secondary household member and select "make applicant". Once the secondary member has been established as the applicant, select the ...
The software is running slow
Try the following steps: (1) Close all streaming services are closed (Pandora, Netflix, Amazon Music/Video, Hulu, etc.) (2) Close your browser, wait 30 seconds, revisit the Easytrak portal. (3) If the access still seems slow, reboot your computer. ...
The software turns grey and becomes unresponsive
The grey screen is caused by a disruption in the user's internet connection. The disruption may have been quick enough that it did not impact other online services that are not dependent on a steady data stream. (1) Check your internet connection. ...